CHAP: COMMUNITY HEALTH ACCREDITATION PARTNER AWARDS BETTERLEAVE ITS “CHAP VERIFIED” STATUS.
Austin, Texas — February 26, 2025 — CHAP is pleased to announce that Betterleave, a family caregiver communications platform, has achieved CHAP Verified status, granted to tools and resources used by community-based care providers that, through rigorous inspection, show no roadblocks to executing the CHAP Standards of Excellence, and innovate to improve the delivery of high-quality care.
CHAP conducted a thorough product survey to verify that Betterleave’s platform allows organizations to meet the intent of CHAP’s applicable standards.
"Betterleave is a robust communication platform through which agencies can provide a powerful support system, rich with resources, to support families and caregivers through the grieving process," said Teresa Harbour, COO of CHAP.
Through personalized, text-based communication and resources, Betterleave enables post-acute organizations to gather, analyze and respond to feedback that increases referrals, improves online reviews, boosts team morale and ultimately grows business. Their programs streamline communication across active care, bereavement and discharge.
"We're honored to be recognized by CHAP as we continue partnering with home health, palliative, and hospice organizations—meeting family caregivers where they are. With 80% of adults in the U.S. preferring text over phone calls, we’re focused on delivering support through the channels they actually use, backed by data-driven insights that make a difference," said Cara McCarty Abbott, CEO of Betterleave.
For more information on CHAP Verified Status or any other inquiries – email info@chapinc.org.
About Betterleave
Betterleave is a family caregiver experience platform that pairs human-powered, digital-first communication with grief-informed, compassionate resources. It ensures families caring for their loved ones with serious illnesses or end-of-life are supported as a valued part of the healthcare continuum. Betterleave helps home health providers, hospice groups and health systems, realize stronger referral sources, improved care quality and staff efficiency. Backed by leading investors and industry partners like the American Heart Association and AARP Agetech Collaborative.
About Community Health Accreditation Partner (CHAP)
CHAP is an independent, nonprofit organization accrediting providers of home and community-based care. Founded in 1965, CHAP was the first to recognize the need for and value of home and community-based care standards and accreditation. As a Centers for Medicare & Medicaid Services (CMS)–approved accrediting organization, CHAP surveys organizations providing home health, hospice, and home medical equipment services to establish if Medicare Conditions of Participation and DMEPOS Quality Standard are met and recommend certification to CMS. CHAP’s purpose is to partner with organizations nationwide to advance quality in the delivery of care and services in the home and community.
Betterleave Media Contact:
Sarah Sanguinette, press@betterleave.com
CHAP Media Contact:
Dan McPhilemy
SVP Marketing + Business Development
202-467-1709
dan.mcphilemy@chapinc.org
