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MedCity News: The Bereavement Care Crisis in Hospice Facilities

July 29, 2024
Instead of pushing harder on hospice providers to find more ways to deliver comprehensive bereavement care with less, it’s key to address the systemic forces hampering their ability to deliver quality care at the scale required and address these challenges.
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Published by MedCity News on July 29, 2024

Bereavement care is an essential part of the hospice experience, designed to support those coping with loss. Bereavement care is not just a compassionate gesture; it is a critical component of the hospice care continuum. So why is it so underserved in the U.S.?

When a loved one dies, the emotional toll on families and friends can be immense. Without adequate support, they can experience long-term psychological and physical health issues, including anxiety and depression. People experiencing bereavement are also at higher risk for hypertension and other heart-related problems. The emotional toll doesn’t just show up in their personal lives: Employees exhibit higher rates of absenteeism in the year following a loss and are more likely to quit their jobs or change careers.

Hospice facilities across the U.S. work to appropriately support these grieving families, but find themselves under-resourced, understaffed, and facing vague regulatory guidance from The Centers for Medicare & Medicaid Services (CMS). Not only has this situation stopped them from providing the high-quality care their team is trained to deliver, but also opens hospices to negative consumer reviews that impact referrals, audits, and substantial fines for non-compliance, further destabilizing their organization and its ability to operate effectively.

Click here to read the full article.

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